Secure, out-of-band communication for incident response teams

Mode is a secure out-of-band communication platform for cyber incident response teams when primary channels are compromised or unavailable.

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A screenshot of the Mode desktop app showing an group chat discussing a cyberattack response

Communication continuity for your most critical people

A screenshot of the Mode desktop app showing an incident playbook being shared

Messaging & Voice Notes

Encrypted one-to-one and group chats to keep teams connected at any time.

A screenshot of the Mode mobile app showing a secure video call in progress

Voice & Video Calling

Encrypted one-to-one and group calling with screen sharing for secure meetings.

A screenshot of a secure group chat from the Mode desktop app

File Transfers

Encrypted one-to-one and group file transfers to keep response work going.

Keep your team connected and your attackers guessing

Use the latest in end-to-end encryption to protect communication and file transmissions for your team.

Multi-layered end-to-end encryption
Verified contacts only
Communication data stored on-device & encrypted
A screenshot of the Mode desktop and mobile app with the lock screens

Ensuring availability when primary channels are compromised

1. Out-of-band communication

Rely on Mode's communication network to ensure the availability of backup communication channels.

Project Idea - Devtech X Webflow Template

2. Isolated user identity

Maintain trust in your backup communication system, even if your enterprise identity is compromised, with unique Mode IDs for users.

Development And Execution - Devtech X Webflow Template

3. Playbook storage

Store and access IR documents like playbooks, guidelines, and back-up contact lists.

Launch And Scale - Devtech X Webflow Template

IR leaders take control with Mode's command portal

Unlike consumer apps such as WhatsApp or Signal, Mode enables you to manage user access, establish security policies, and meet compliance requirements.

A screenshot of the Mode portal dashboard showing licensing information
A screenshot of the Mode portal showing security settings and configuration controls
A screenshot of the Mode portal showing ease of inviting IR team members to Mode
A screenshot of the Mode portal showing the document storage area for keeping IR playbooks secure and available.

Activate your IR team & empower your response

The deployment of your incident response plan is as crucial as its preparation. Effective team communication during cybersecurity incidents transforms plans into action.

A screenshot of the alert and invite user to Mode feature

Alert your IR team by email & SMS

A screenshot of the broadcast message feature for IR administrators

Send broadcast messages

A screenshot of the content lock component in the Mode desktop app for disabling the ability to download content outside of the Mode app

Lock messages & files in Mode

Deploy to your team in minutes

Mode allows you to quickly establish secure communication channels with your key contacts during a major incident that erode trust in primary communication channels..

A screenshot of the user invite component in the Mode portal
A screenshot of the Mode desktop app showing a video call between two incident response team members

Get support from our experts

Mode's incident response experts are here to support your communication needs through every stage, from tabletop exercises to onboarding and deployment.

Learn more