Crisis & incident response management platform

All the resources and tools you need to respond to a cyber crisis, like playbooks and back-up communications channels, in one place.

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A screenshot of the Mode desktop app showing an group chat discussing a cyberattack response

When systems fail, so does your response

Relying on primary systems to store IR plans and communicate exposes response capabilities to the same attacks they are working to recover from. IAM breaches, network intrusions, and ransomware attacks can compromise the very systems needed for a coordinated response, leaving IR teams vulnerable when they’re needed most.

One platform to ensure streamlined cyber crisis management

Access & Share Playbooks

Deploy the right playbooks to your team as soon as they are needed.

A screenshot of Mode's user table in the administration portal for incident response managers
A screenshot of a chat list in the Mode mobile application
An icon of a laptop and mobile device

Deploy Secure Communication

Coordinate response work with secure communication channels for your team.

Alert IR Stakeholders

Notify your response team through Mode, SMS, or email as soon as you declare an incident.

Broadcast Updates to Teams

Keep each team up-to-date with critical information through your broadcast channel.

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Retain Data for Compliance

Back-up communication logs for regulatory, legal, and insurance requirements.

Bring stakeholders together in minutes

Drive faster response times by alerting and onboarding incident response stakeholders, from SOC to executive leadership, instantly.

A screenshot of the alert and invite user to Mode feature

Email, SMS, & Mode Incident Alerts

A screenshot of the broadcast message feature for IR administrators

Activate Users in Minutes

Contacts Auto-Populate

Ensure trusted & encrypted communication continuity

Deploy Mode’s desktop and mobile apps to bring your incident response team into a secure war room, enabling seamless, end-to-end encrypted collaboration.

Messaging
Voice Calls & Audio Notes
Video Calls & Screen Sharing
File Transfers

Reliable & secure response tools when defenses are compromised

Empower your incident response team when it matters most. With just a few clicks, deploy secure, out-of-band communication channels isolated from compromised systems to enable swift action, reducing recovery time and containing breach impact.

Complete Isolation

Securely store playbooks and back-up contact lists as part of IR planning to ensure you always have access.

Siloed IAM

Set up access to Mode in minutes by deploying activation codes to unique user IDs and manage access.

Encrypted Communications

Protect sensitive communications from eavesdropping and data breaches with end-to-end encryption.

Centralized Control

Manage all setting, users, communication and coordination from a single platform administration portal.

What our great customers say

Helping cyber security teams communicate securely at the most critical times.

"We are an ISO 27001 certified company and take security seriously. The team prefer this to Slack!"

Director of I.T.

"We were looking for something more enterprise ready than WhatsApp. We found it with Mode."

I.T.& Cybersecurity Manager

"It will take 1h to really configure it, but after that the policy is set for all clients. If you want a chat app with security this is it."

Cybersecurity Analyst

"A must-have app for privacy and secure communication👍. I absolutely love this app."

I.T. Consultant

"We had an IR plan, but back-up comms was missing. We feel more prepared now."

CISO

"I like the app and very secure. Features are amazing. I loved it 🤝"

Lawyer

Cybersecurity leaders rely on Mode to stay ready for crisis response

Integrating Mode into your incident response plan provides a secure platform for managing playbooks and critical communications during high-stakes events.

Enhance disaster recovery & business continuity

When cyberattacks or outages disrupt primary systems, ensure your team has reliable communication fallback plans in place to accelerate recovery efforts.

A screenshot of the user invite component in the Mode portal
A screenshot of the Mode desktop app showing a video call between two incident response team members

Support key team members during crisis situations

Equip cybersecurity, IT, executives, legal teams, and other stakeholders with trusted communication channels to navigate complex post-attack scenarios.

Maintan cybersecurity compliance

All communications are encrypted and retained within a compliant, controlled environment, reducing the risk of further breaches and ensuring data retention standards are met.

Respond with confidence

Experience how Mode can transform your cyber crisis management. Book a personalized demo today and see how quickly you improve your crisis managment and readiness.

A screenshot of a video conference between 6 participants discussing an cybersecurity incident
A screenshot of the Mode portal showing ease of inviting IR team members to Mode
A screenshot of the Mode portal showing the document storage area for keeping IR playbooks secure and available.